Emailing ESL Worksheets and Activities

Email Etiquette

ESL Email Etiquette Worksheet - Vocabulary and Writing Exercises: Matching, Binary Choice, Multiple Choice, Error Correction, Writing an Email - Intermediate (B1) - 50 minutes

In this free email etiquette worksheet, students learn and practice email etiquette for formal emails. To start, students read an email and match each part of the email to its correct title. Next, students read rules about formal email etiquette and circle the correct answers, should or shouldn't. Students then answer multiple-choice questions about greetings and closing salutations by ticking the correct answers. After that, students read a job application email and circle all the mistakes. Lastly, students write their own job application email to the same advertisement using the correct email etiquette.
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Email Greetings and Salutations

ESL Email Salutations Worksheet - Vocabulary and Writing Exercises: Categorising, Matching, Binary Choice, Gap-fill, Writing Sentences - Intermediate (B1) - 25 minutes

In this emailing worksheet, students practice formal and informal email salutations. Students begin by putting formal and informal subject lines, opening salutations, and closing salutations in the correct categories. Students then decide whether sentences are formal opening sentences, formal closing sentences, informal opening sentences, or informal closing sentences and label them accordingly. Next, students underline Do for the things you should do in a formal email and Don't for the things you shouldn't do. Lastly, students complete each formal opening or closing statement with suitable words and then write an informal sentence with the same meaning.
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Emails of Apology

ESL Apology Emails Worksheet - Vocabulary Activity: Categorising, Ordering - Pair work - Writing Exercises: Matching, Sentence Completion, Writing an Email - Intermediate (B1) - 30 minutes

In this apology emails activity and worksheet, students review the difference between formal and informal apology emails and practice writing an email of apology. In pairs, students place the two strips labelled 'formal' and 'informal' beside each other. Students then arrange the remaining sentence strips under each heading, according to whether they think they belong in a formal email or an informal email. After that, students put the strips in the correct order to form two apology emails. On a worksheet, students then complete formal and informal apology emails with the words and phrases shown. In the final exercise, students choose one of the two email topics and write their own email of apology using the language from the worksheet and activity.
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Request Emails

ESL Request Emails Worksheet - Vocabulary and Writing Exercises: Labelling, Matching, Gap-fill, Unscrambling, Writing an Email - Intermediate (B1) - 30 minutes

In this request emails worksheet, students learn how to write an email that requests something. Students begin by labelling parts that make up a request email. Next, students match words often used in request emails with their definitions and then use the words to complete sentences. Students then put words in the correct order to create sentences. After that, students put the sentences in Exercises B and C in three request emails in the correct order. Lastly, students write their own request email using language from the worksheet.
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Statements of Purpose

ESL Emailing Worksheet - Vocabulary and Writing Exercises: Brainstorming, Identifying, Gap-fill, Forming Sentences, Writing an Email - Intermediate (B1) - 30 minutes

In this emailing worksheet, students practice writing statements of purpose in emails. First, students brainstorm reasons for writing emails and write down four of their reasons on the worksheet. Next, students read an email and underline the statement of purpose. After that, students complete statements of purpose with words from a box. Students then complete emails by writing appropriate statements of purpose. Finally, students choose one of the reasons for writing an email that they wrote down in Exercise A and write an appropriate email that includes a suitable statement of purpose.
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Business Email Structure

ESL Email Structure Worksheet - Vocabulary and Writing Exercises: Matching, Categorising, Writing Emails - Upper-intermediate (B2) - 45 minutes

In this email structure worksheet, students review the structure of a typical business email and practice using it to write emails. Students start by reading an email and matching its parts with labels. Next, students sort phrases according to the part of a business email they can be used in. After that, students write an email according to a given scenario, following the structure of the email in Exercise A. When the students have finished, they revise and edit their email with a partner using a set of questions. Finally, students write a new email for a different scenario, revising and editing their email with their partner as before.
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